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How do you deal with a price "negotiator"?

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How do you deal with a price "negotiator"?

Post by Smiley813622 on Wed May 09, 2012 10:41 pm

I got a call from a lady today asking me to paint for her child's birthday party.....I told her my old rate (have been tinkering with the idea of raising my rates) and she was asking if I could take less than that (because her company would be able to pay that the next month for another party)......how do you deal with that? I told her I would call her back...I have never had anyone try to talk me down from my price......do these people call businesses and say "hey, I know that washer is $1200 but will you take less for it? I don't have that much money" Question
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Re: How do you deal with a price "negotiator"?

Post by Guest on Wed May 09, 2012 10:47 pm

I just state my rates. I don't negotiate unless is a multiple date gig (as in more than three dates.) Birthday parties? I would never drop my rates for those. No upside to it really IMO. Just other moms then expecting the same deal.

Just tell her that is your rate and stick to it if you don't want to discount.

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Re: How do you deal with a price "negotiator"?

Post by Britty on Thu May 10, 2012 12:32 am

I agree with Shannon. I just had that happen to me a couple weeks ago. I was at a flea market, and she grabbed a card. She ended up coming back to see if I could lower my rates $10.00. I didn't get what a difference that would make, but yeah. I just simply told her no unfortunately I couldn't, and that they were set rates. She hired me for the party anyway:)
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Re: How do you deal with a price "negotiator"?

Post by elantaura on Thu May 10, 2012 4:19 am

From recent conversation on phone last week– in which I pretty much decided I didn’t want the job halfway through anyway -as I knew this would be difficult .

Me. That will be $180
Client. As I am close.... you can do it for $50
Me. No I am not charging you for travel (he is 2.5km away) I am charging you for products, and my time, my advertising, my training being insured all the many things that are part of my operating cost. as well as the fact I would like to make a small amount of profit. on top like any business. It is going to cost $180.

We talk some more about what I will be doing.

Client.So you will be here on Sunday and I need to pay you $100.
Me. $ 180
Client. Can’t we just make it $150?
Me. I said $280
Client.You said $180
Me. Oh you are right, $180 it is. Glad we agree.
Client.– OK, I will talk to my wife and get back to you

End call – he never did get back to me.

I know alot of painters in Sydney get these types of calls, never had a issue at a PPF though

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Re: How do you deal with a price "negotiator"?

Post by Coral3 on Thu May 10, 2012 5:01 am

I think if you hesitate they smell weakness...
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Re: How do you deal with a price "negotiator"?

Post by Perry Noia on Thu May 10, 2012 7:24 am

I don't negotiate... don't budge.
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Re: How do you deal with a price "negotiator"?

Post by leapinglizards on Thu May 10, 2012 9:46 am

elantaura I love the tactic of going UP. That's a favorite of mine when I have already said no to several cuts, and the prospect tries to get my price cut- I raise it.

Also, if they keep calling back to dicker, by the third call I usually start quoting higher- Or suggesting things like "Well, I could just paint black moustaches for that."

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Re: How do you deal with a price "negotiator"?

Post by JBM on Thu May 10, 2012 10:08 am

Haha Sue. Love it. I'll remember that if it ever happens, they push it down I'll push it up. Gold.
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Re: How do you deal with a price "negotiator"?

Post by Smiley813622 on Thu May 10, 2012 10:25 am

thanks, everyone....I guess I just need to be strong...stand my ground Wink
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Re: How do you deal with a price "negotiator"?

Post by elantaura on Thu May 10, 2012 11:32 am

About a third of the time they hang up. but the other two thirds they correct me. I always go with $100 more than what I say cause they seem to want to correct the original hagling figure. then I accept that, pointing out my error and agree.

leaping lizards
I have never had a phone back for a re-haggle i.e. round 2.
but I know in my heart that I would start with a higher figure just because they are annoying me. but man three calls that shocking...some people just don't learn.
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Re: How do you deal with a price "negotiator"?

Post by anniel on Fri May 11, 2012 1:14 pm

I just got the, "Are you the painter who's holding the 19th for such and such organization on the 19th", I replied," no--I only hold a date if I have received a retainer & I don't have you listed"..."oh, I called because we don't need your services anymore"And that's WHY!! Ha!
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Re: How do you deal with a price "negotiator"?

Post by Psalmbook on Sat May 12, 2012 9:10 pm

Me: No I don't discount.
Client: Can you do it, just this time?
Me: No, I don't need to discount. I am offering a high quality, well sought after service & am turning away many gigs a weekend.
Client: Oh.

Some book, some do not... I'm still working, so I'm happy Very Happy

Now, I will discount for 4 hour or longer gigs w/ multiple services (2 face painters, balloon twister & face painter, etc... but only 10%... if it's good enough for God it's good enough for a client Very Happy ).
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Re: How do you deal with a price "negotiator"?

Post by JBM on Sun May 13, 2012 3:43 am

I had a job a few days ago. Wanted free cause they are a charity. I wrote back a very polite email explaining that I have done my charity quota for the year and as a small business I can't afford to give up a saturday as I book out weeks in advance at my full rate. Today they wrote back to book me at my full rate of pay. Hold your ground!
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Re: How do you deal with a price "negotiator"?

Post by Shelley Bellefontaine on Mon May 14, 2012 6:24 pm

I don't do discounts, if they want cheap, I can give them a long list of painters who advertise on Kijiji Razz

You get what you pay for, our industry is no different!
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