Face Paint Forum
Register today to be part of the BEST face painting community on the planet. You just aren't cool if you aren't a member!

Just a random musing on bookings...

View previous topic View next topic Go down

Just a random musing on bookings...

Post by Cherry on Sun Aug 28, 2011 2:17 am

I don't know why i bother with bookings sometimes....Here is how my weekend played out....

Saturday:
My 2pm which i had booked a month ago, moved their time forward to 11am which i could do. It still Kind of sucked because I had turned other work away for that 2pm time slot.... Anyway, had a great party and as i was packing up, I got a frantic phone call from another parent saying that their face painter had cancelled and they were desperate for a face painter for 2pm. Cool i can do this! Ended up painting a whole class full of kids and
got a great pay Very Happy

Sunday:
10am party goes as planned.
2.30pm (repeat client, booked two weeks in advance) Get to the venue and don't see anyone. Give her a call and the party is postponed, but would like me for next weekend, same time, at same rate. Um thanks for telling me? Grrrr. I guess i'll ask her to pay a little extra next weekend for my trouble...

anyway, moral of the story. I guess you win some, you lose some and bookings are fluid!



Cherry

Number of posts : 153
Registration date : 2011-08-15

Back to top Go down

Re: Just a random musing on bookings...

Post by CottonKandyClown on Sun Aug 28, 2011 8:05 am

I always contact the birthday parents 5-7 days before the event to verify times and directions.

I would be so upset if I showed up and no one was there! Grrrr!
avatar
CottonKandyClown

Number of posts : 1109
Location : Williamson, WV
Registration date : 2010-06-25

Back to top Go down

Re: Just a random musing on bookings...

Post by Mehndi Masala on Sun Aug 28, 2011 8:17 am

CottonKandyClown wrote:I always contact the birthday parents 5-7 days before the event to verify times and directions.

I would be so upset if I showed up and no one was there! Grrrr!

This happened to me once! Lesson learned the hard way!
avatar
Mehndi Masala

Number of posts : 1314
Location : Winnipeg
Registration date : 2010-12-04

http://www.winnipeghenna.com

Back to top Go down

Re: Just a random musing on bookings...

Post by Cherry on Sun Aug 28, 2011 8:55 am

I probably should do that CKC, but luckily the majority of my clients have been so wonderful and reliable that i get slack about follow up.

I also couldn't get grumpy with the woman. She told me there had been a death in the family on the weekend. However she is an Indigenous lady and the term 'family' to Aboriginal people can encompass several different families and not just their immediate kin. So in reality the death in the family could have been her Aunty's sisters cousins third nephew type of thing. But who am I to question? I didn't even ask for a cancellation fee because i didn't want to come off an insensitive prat.... "hello, i had to cancel because X passed away" Me: "oh my condolences, that will still cost you $50 though" *cringe*

Cherry

Number of posts : 153
Registration date : 2011-08-15

Back to top Go down

Re: Just a random musing on bookings...

Post by helena on Sun Aug 28, 2011 9:59 am

great that the extra party showed up, after you were messed around with! Smile

avatar
helena

Number of posts : 1320
Age : 52
Location : Collingwood, Ontario
Registration date : 2011-04-13

http://fancythatfacepainting.webs.com/

Back to top Go down

Re: Just a random musing on bookings...

Post by Gretchen on Sun Aug 28, 2011 1:03 pm

Ha...funny how things work out! Bummer about being postponed though. I'd charge a little travel fee at least or something. One time my mom did a gig that she's done every year through another entertainment company at a country club...a whole group of them would spend hours getting all dressed into costumes, drive a long ways, and this one year they showed up only to find another whole group of entertainers were already there in their place! They had apparently hired some new guy to take care of the event and he just decided to go with someone cheaper without even telling them! Infuriating!
avatar
Gretchen

Number of posts : 451
Location : Minneapolis, MN
Registration date : 2010-09-02

Back to top Go down

Re: Just a random musing on bookings...

Post by a face painting mom on Sun Aug 28, 2011 2:25 pm

I call too. Sometimes, is funny! I have a party today, and I am thinking that CASH only should be what I ask, not that I could given my contract, but this is what happened:

Them Hello?
Me May I speak with First name, last name please?
Them: She just left, who is calling please?
Me: I am the face painter for her daughters birthday party on_______, calling to confirm the date, time, and place.
Them: Oh, she just walked in, let me go get her
Dramatic pause...footsteps...
Them: Hello? (same voice)
Me...(confirmed said party)

I do know that I sound like a bill collector...my mother taught me proper phone skills, and what I need to do is to say, Hello, this is the face painter calling...may I please speak to so and so about the birthday party for (blank)?

Now I am worried that I will be chasing this payment. Hate that.

At least I know that there will be people there when I get to the party! Lets just hope that it is only the 10 kids she says will be there.
avatar
a face painting mom

Number of posts : 1913
Age : 56
Location : Columbus Ohio
Registration date : 2011-07-13

http://www.afacepaintingmom.com

Back to top Go down

Re: Just a random musing on bookings...

Post by Psalmbook on Mon Aug 29, 2011 6:38 pm

CONTRACT!!!!!

My contract states: Itís the clients responsibility to inform entertainer of location changes and the clientís responsibility to have a same day back up plan for inclement weather. If your date or time changes for whatever reason, for example inclement weather, we will do everything within our power to try and accommodate to another open slot or provide a different artist(this may increase the cost depending on the fees of that artist).However, if a new date & time cannot be worked out the retainer is still non-refundable. Times & dates can be changed only once.
avatar
Psalmbook

Number of posts : 7642
Location : JAX, FL
Registration date : 2010-03-09

http://www.wix.com/psalmbook/Lindas-Face-Painting

Back to top Go down

Re: Just a random musing on bookings...

Post by Lady Jayde on Tue Aug 30, 2011 1:43 pm

If I show up to an event that has been cancelled or postponed, the retainer becomes mine and it states that clearly in my contract. I have to be given notice of cancellations and that notice has to be given before I make my way to the event. The reason for the cancellation determines what I do with the retainer.
avatar
Lady Jayde

Number of posts : 1844
Age : 47
Location : Cleveland, Ohio
Registration date : 2009-08-10

http://www.imaginastic-facepainting.com

Back to top Go down

Re: Just a random musing on bookings...

Post by anniel on Tue Aug 30, 2011 2:23 pm

Contracts and retainers have been a huge help for me. I no longer get last minute cancellations---or the classic, when you call them to confirm, "didn't you get my e-mail, our plans have changed to such-and-such date"...which never ended up in "spam" cause it was never sent to begin with...
avatar
anniel

Number of posts : 2313
Location : Denver
Registration date : 2010-12-27

http://entertainment-etc.com

Back to top Go down

Re: Just a random musing on bookings...

Post by Sponsored content


Sponsored content


Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum